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Contact Pride

When you call Pride a receptionist will direct your call to the appropriate department and contact person. 

Automated Services and Direct Access Support
Through this toll-free phone line you will be able to place product orders and directly contact individuals within our many support service departments.
Try it out today by simply calling 1-866-800-2266.

Switchboard:

(800) 800-8586
 

(570) 655-5574

If You Need...

Ask For...

Answers to product questions
To place an order

Customer Service*

An inside sales contact (e.g., Account Executive, or AE Assistant)

Sales*

Answers to technical Power Chair questions or parts orders, return authorizations, etc.

Jazzy Service

Answers to technical Scooter questions or parts orders, return authorizations, etc.

Scooter Service

Answers to technical Lift Chair questions or parts orders, return authorizations, etc.

Lift Chair Service

Answers to payment questions, invoice and credit status

Credit*

Custom literature, ad layout, trade show questions

Marketing

Answers to reimbursement inquiries and pre-screening

Reimbursement

To order literature

Literature Room

* - When contacting personnel in these departments, you will be asked where you are calling from (state/country) - these staff members are assigned to particular geographic areas.
  • Financing Services
    1-800-800-8586
    Financing programs for providers and consumers
  • Marketing Services
    1-800-800-8586
    Merchandising, custom literature, customized print and television ads, advertising support, and public relations assistance
  • Pride Distribution Centers
    Pride Mobility Products Corp. Headquarters
    182 Susquehanna Ave.
    Exeter Pa. 18643
    1-800-800-8586

    Pride West
    3200 E. Gowan Road # 101
    North Las Vegas, Nevada 89030
    1-866-PLV-JAZZ
    1-866-758- 5299

    Pride Florida
    1913 North US. 301
    Suite 100
    Tampa, Florida 33619
    1-866-PFL-JAZZ
    1-866 735- 5299

    Pride Texas
    1100 Chase Road
    Suite 400
    Mesquite, Texas 75149
    1-866-PTX-JAZZ
    1-866-789- 5299

    Pride Mid-West
    200 Corp. Drive
    Elgin, Illinois 60123
    1-866-PIL-JAZZ
    1-866-745- 5299
     
  • Production Planning & Control
    1-800-800-8586, ext. 8008
    Shipment dates and scheduling information on existing product orders
  • QuantumTM Rehab Sales Department
    1-866-707-3422
    QuantumTM Power Chair line—Quantum Support Reps, technical service, and custom rehab department
  • Reimbursement Services
    1-800-800-8586
    Pre-screen claims, CMNs and other documentation, proper coding information, review denials, and third party reimbursement
  • Sales Customer Services
    1-800-800-8586, ext. 7777
    Product order placement, lead-time questions, and pricing inquires
  • Sales Department
    1-800-800-8586
    Sales support, product expertise, order placement, and pricing questions
  • Technical Service
    Jazzy®: 1-800-800-8586, ext. 4444
    Scooter: 1-800-800-8586, ext. 3333
    Lift Chair: 1-800-800-8586, ext. 8888
  • Web Development Services
    1-800-800-8586
    Personalized provider web site design, hosting and updating

Fax Numbers:
 

Main:

(570) 655-4305

Credit Department:

(570) 883-4132

Jazzy Production:

(570) 655-0600

Jazzy Repairs:

(570) 883-4134

Jazzy Service:

(570) 883-4170

Lift Chair Service:

(570) 655-8340

Scooter Service:

(570) 655-1470

Parts Ordering:

1-(866) 800-1011

Reimbursement Department:

1-(866) 774-3372

Research and Development:

(570) 655-2990

Scooter Building:

(570) 883-9161

Sales Department:

(800) 800-1636
 

(570) 655-7235
 

(570) 883-4112

Traffic:

(570) 883-4153